Terms and Conditions

The tools used to create this website

www.varnish-software.com is created with WordPress, running on Varnish (of course!), Apache, MySQL and PHP.

Privacy policy

Information collected by Varnish Software

Personally identifiable information is information that can be used to identify or contact you. We collect the Personal Information that you provide to us in two general and distinct ways: (1) when you choose to submit your information by completing a registration form in exchange for product material or product related information. Or (2) when you choose to receive our newsletter or product/training offers.

Registration and other information

You may view or use our website without registering or submitting any Personal Information. In that case, the only information we collect will be non-personal information collected through the use of cookies (see details below). However, in order to have access to certain product material and services available on the site, you are required to complete a registration form and provide other information, including Personal Information, reasonably necessary for us to provide the products and/or services for you.

Cookies

We collect anonymous, non-confidential, and non-personal information when you use our site, send us e-mails, or respond to special promotions or newsletters that we may send to you from time to time. Cookies are small computer files that we transfer to your computer's hard drive that allow us to know how often someone visits a site and the activities they conduct while on the site. Every computer is assigned a different cookie by Varnish Software. There are two kinds of cookies. One kind saves a file on your computer for a long time. This is used, for example, for functions that tell you what is new since the user last visited that particular website. The other kind of cookie is called a session cookie. During the time you visit a site, this cookie is saved temporarily in the memory of your computer, for example to keep track of what language you have chosen. Session cookies are not stored for a long time on your computer, but disappear when you close your web browser. Cookies are completely harmless and are used on most modern websites.

The information collected by cookies allows us to statistically monitor how many people are using our site, or are opening our e-mails. We may use cookie information to target certain advertisements to your browser or to determine the popularity of certain content or advertisements. It may be possible to link non-personal cookie information to Personal Information collected. You may be able to turn off cookies in your browser, but this may hinder our ability to provide you with certain services or your ability to enjoy certain features of the website.

Tools we use

We use Google Analytics and Hubspot to gather information on your activities on our website and analyse your use of it.

Disclosure of your information

General

Except as set forth in this section, or as specifically agreed to by you, Varnish Software will employ best efforts to not use or disclose any Personal Information it gathers from you unless reasonably required in order to answer your questions, provide products and/or services you may request or purchase from Varnish Software or to comply with governmental or internal record-keeping requirements as reasonably required.

Public forums

This Privacy policy does not apply when you use Varnish Software’s public forums if and when they become available. You should be aware that any information shared in a chat room, bulletin board, or other type of posting is public information and may be seen, disclosed to or collected by third parties that do not adhere to our Privacy policy. You should think carefully before disclosing any personal information in any public forum.

E-mails to Varnish Software

The Privacy policy does not apply to any information, such as business information, resumes, ideas, concepts or inventions sent to Varnish Software by e-mail. If you want to keep business information, resumes, ideas, concepts or inventions private or proprietary, do not send them in an e-mail to Varnish Software. We try to answer every e-mail in a timely manner, but are not always able to do so.

Disclosure to Varnish Software’s authorized partners

Varnish Software may disclose Personal Information to its authorized partners. Any Personal Information provided to Varnish Software's partners will be treated by those in accordance with the terms of this Privacy policy.

How Varnish Software handles privacy internally

Varnish Software wants your Personal Information to remain as secure and accurate as possible. We implement appropriate measures and processes to protect your Personal Information and maintain its quality, such as encryption. Although we make reasonable efforts to protect your Personal Information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that thieves could find a way to thwart our security systems.

Your privacy choices

You will be given the option to opt in or sign up for recurring emails, newsletters or product/training offers. You may at any time opt out of receiving e-mails from or on behalf of Varnish Software. You may opt out of receiving these emails by clicking a link for that purpose at the bottom of our emails.

Training Terms and Conditions


Registration

You can register:

You will recheive an e-mail confirming your attendance.

Prerequisites

To make sure that the training will be as useful as possible for you, it is very important that your pre-existing knowledge is on par with the prerequisites listed in the course description.

Please read this carefully before signing up. Detailed prerequisites for all courses can be found at Varnish Software Training. Please do not hesitate to contact us if you are in doubt as to whether a course is the right one for you or not.

Terms of payment

The invoice is to be paid in full at course start.
Training is exempted from MVA/VAT in the Suppliers jurisdiction.

All prices are exclusive of any taxes, duties, or similar charges imposed by any government. Customer shall pay or reimburse Supplier for all governmental, federal, state, dominion, provincial, or local sales, use, personal property, excise, value added, withholding or other taxes, fees, or custom duties, charges, dues and levies relating to the transactions contemplated by the purchase of any training provided by Varnish Software.

Cancellation

In case of a cancellation from the customer, this must be made two weeks prior to the course, or 50% of the course price will be billed. In case of cancellation from the customer later than 1 day before course start (or no-show) the entire invoice will be billed.

Varnish Software has the right to cancel a course if we do not get enough attendants at a course. In such cases, attendants will be automatically moved to the next available course of the same type at the same location, and will receive en email about this at the latest 1 week before course start.