1. Information collected by Varnish Software
1.1 Personal information
You are free to explore the Websites without providing any “personal information” about yourself. This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal information can also include information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google.
1.2. Navigational information
This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Navigation information” section below.
1.3. Payment Information
We collect and process payment information from you when you register to attend one of our events or e-learning courses, including credit card numbers and billing information, using third party PCI-compliant service providers. Except for this, we do not collect sensitive information from you.
2. How information is used
Further, Varnish Software may share your information with its trusted partners under strict confidential rules to provide you with the best possible local services or support according to your needs. In no case will your information be shared with anyone outside of Varnish Software or its partners.
2.1. Use of navigational information
We use navigational information to operate and improve the Websites. We may also use navigational information alone or in combination with personal information to provide you with personalized information about Varnish Software’s offerings.
2.2. Customer testimonials and comments
We post customer testimonials and comments on our Websites, which may contain personal information. We obtain each customer’s consent prior to posting the customer’s name and testimonial.
2.3. Use of credit card Information
If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit-card processing of your specific, authorized transaction on our behalf.
2.4. Security of your personal information
We make efforts to safeguard your personal information and we use a variety of security technologies and procedures to help protect it from unauthorized access, use or disclosure. If you have any questions about the security of your personal information, you can contact us at email@example.com.
2.5. Social media features
2.6. External websites
2.7. Public forums
We offer publicly accessible blogs and community forums. Please keep in mind that if you directly disclose any information through our blogs or forums, this information may be collected and used by others.
2.8. Retention of personal information
We retain personal information that you provide us as long as we consider it potentially useful in contacting you about the product and services we provide or as needed to comply with legal obligations, resolve disputes and enforce our agreements. We will delete this information from the servers if you so request, as described in “Opting Out and Unsubscribing” below.
2.9. International transfer of information
2.10. Corporate events
If Varnish Software is acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Varnish Software on the Websites. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership.
2.11. Compelled disclosure
We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
3. Navigational information
3.2. Log files
We may collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites using log files that are not associated with your name or other personal information. Information about your computer hardware and software is also automatically collected. This information can include: your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used to provide general statistics regarding use of the Varnish Software Website. For these purposes, we do link this automatically-collected data to personal information such as name, email address, address, and phone number.
4. Opting out and unsubscribing
4.1. Reviewing, correcting and removing your personal information
Upon your request, Varnish Software will provide you with information about whether we hold any of your personal information. If you provide us with your personal information, you have the following rights with respect to that information:
- To review the user information that you have supplied to us
- To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
- To request that your user information is not be used to contact you
- To request that your user information be removed from any solicitation list that we use
- To request that your user information be deleted from our records
- To opt out of being solicited by Varnish Software
To exercise any of these rights, please contact us at firstname.lastname@example.org. We will respond to your request to change, correct, or delete your information within a reasonable time frame and notify you of the action we have taken.
4.2. To unsubscribe from our communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails. Attention: Customers cannot opt out of receiving transactional emails related to their subscription contract with us.