Choose the level of support you need

Get technical support from Varnish® core engineers

Cloud

Available as an optional extra to your existing cloud subscription, you can get expert support to ensure that your AWS, GCP or Azure instance perform optimally.

Enable cloud support

Read article "Enable cloud support"

Standard

An advanced subscription that includes access to our software solutions and support. Standard support package gives you up to 20 support requests per year during business hours and a 8 hour maximum response time.

Request Standard Support

Premium

Premium subscription that includes access to our software solutions and always-available, 24/7/365 support. Premium-level support offers you service with unlimited requests permitted and a response-time of maximum 2 hours and a 72-hour workaround SLA.

Request Premium Support

Varnish Enterprise for Academia

How do I…?

These are some of our customers’ most frequently asked questions:

Not a customer?

Learn more about optimizing performance and taking control of your content delivery with Varnish.

 

Get in touch

Report an issue

Have you discovered an issue or a problem you want to report? You can file a report with us, and we will get right on it.

 

Report issue

Get customer support

If you are a Varnish customer, contact us to get support from the Varnish expert engineers.

 

Contact us

Request a free trial