Support | Varnish Software

Choose the level of support you need

Get technical support from Varnish® core engineers

Cloud

Available as an optional extra to your existing cloud subscription, you can get expert support to ensure that your AWS, GCP or Azure instance perform optimally.

Enable cloud support

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Professional

An advanced subscription that includes access to our software solutions and support. Professional support package gives you up to 20 support requests per year during business hours and a 8 hour maximum response time.

Request Professional support

Enterprise

Premium subscription that includes access to our software solutions and always-available, 24/7/365 support. Enterprise-level support offers you service with unlimited requests permitted and a response-time of maximum 2 hours and a 72-hour workaround SLA.

Request Enterprise support

How do I…?

These are some of our customers’ most frequently asked questions:

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Learn more about optimizing performance and taking control of your content delivery with Varnish.

 

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Report an issue

Have you discovered an issue or a problem you want to report? You can file a report with us, and we will get right on it.

 

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Get customer support

If you are a Varnish customer, contact us to get support from the Varnish expert engineers.

 

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